Błędy komunikacyjne w procesie oceny 360 stopni (W świetle doświadczeń firmy doradztwa personalnego)

Abstract

360-degree feedback, considered complex and multidimensional, is not commonly used for employees’ assessments. Its success depends on a proper selection of communication strategy. The article describes errors in communication efforts and presents them together with the most important conclusions drawn from the course of a multi-source feedback conducted based on a selection of cases from the commercial practice. Empirical material for the research is based on the experience of a human resources consulting firm in the years 2010–2012.