| dc.description.abstract | Companies which are business customers also notice that a prerequisite for good cooperation
with suppliers is providing them with quality of product and management systems specifications.
The criteria which may determine temporary evaluation of a supplier include: the level of technical
quality which is offered, advantageous price conditions, deliveries meeting deadlines, favourable
payment deadlines, having a quality system, the level of assistance, responding to complaints.
Many companies also assess suppliers on the basis of their level of management focusing on their
system of certificates (ISO 9001, ISO 14001). The results of research indicated that companies
building relations with suppliers most frequently employ a supplier opinion survey, clear products’
specifications, implementation of quality management system ISO 9001, periodical coefficients of
the suppliers’ opinion, auditing suppliers, trainings for suppliers, informative services available
from websites and team-building meetings as well as implementation of environmental manage-
ment system (EMS) conform to ISO 14001. Observing world trends, one may notice easily that
recently suppliers have been monitored from the point of view of meeting the sustainable
development requirements following economic aspects (demanding high technical quality,
delivery reliability, price competitiveness, technical support), more and more often also environ-
mental aspects and social aspects. | pl_PL |
