Managing in Diversity: the Major Domain and Contemporary Transitions
Streszczenie
Diversity has been a popular term both in theory and practice for many decades, especially
with globalization. This chapter discusses diversity and diversity management with special
reference to cultural diversity. The aim of this chapter is to understand: how diversity has
been viewed and explained, what concepts and models explain diversity, what solutions are
given in managing diversity, and what the future of managing cultural diversity might be.
A targeted literature review was carried out for the purpose, using journal articles, selected
books, theses and documents, as well as other open web sources. The review outcomes
show that: diversity has been viewed differently in different times, it is mainly explained
in terms of its cognitive and cultural dimensions, diversity management has been mainly
targeted for performance improvements, and in the future managing cross-cultural diversity
is likely to focus on enabling individuals to be more successful in different cultures, based
on their cultural competencies and intelligence, rather than on ethnocentric views towards
other cultures.
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