Relacja przełożony – podwładny w ujęciu psychoanalitycznym

Abstract

An article introduces psychoanalytic concepts which can be of help in making sense of seemingly irrational processes in individuals, groups and organizations. Looking at an organization through the spectrum of psychoanalytic concepts is a potentially creative activity which may help in understanding and dealing with such issues like motivation, control, assessment of organizational members. An author believes that recognizing unconscious, hidden motives will let the managers to avoid automatic reactions and will improve the effectiveness of their influences. The main described notion is a transference occurring when employee brings into relationship with a superior (leader, manager) something that belongs elsewhere, which may take the form of a feeling, or a pressure to take up a particular role. Counter-transference is the response in the mind of superior, which may also take the form of a feeling or one kind of behavior. Both transference and countertransference are unconscious processes and are not liable to rational control.