Inteligencja emocjonalna w organizacji on-line

Abstract

The incidence of network services in business environment necessitated a revision of heretofore used management methods. In consequence a virtual management concept was developed. Moreover, for the purpose of virtual organization, new communication systems have been worked adds up with their advantages but also threats. To fight those threats it is necessary to get acquainted with a specific category of emotional intelligence called "virtual emotional intelligence". Through a review of existing in literature definitions on EQ (Emotional Quality, Emotional Intelligence Quotient) – which encompasses intrapersonal, interpersonal and praxeological competences – this study identifies utility of those skills for the employees emotional and cognitive process of adaptation to conditions specific for virtual distance work.