http://hdl.handle.net/11089/38947 Sun, 05 Apr 2026 17:04:37 GMT 2026-04-05T17:04:37Z https://dspace.uni.lodz.pl:443/xmlui/bitstream/id/d4794557-9762-43f4-952b-4621c28c80b3/ http://hdl.handle.net/11089/38947 http://hdl.handle.net/11089/38959 Rosnąca rola klientocentryczności w rozwoju koncepcji biznesowych Grocholiński, Piotr Customer-centricity – a concept, a trend or an absolute must-have in a modern consumer market? The answer may seem clear, and that no further profound reflections are required. However, it is impossible to specify unambiguously the criteria that should be met by an organization to be considered a customer-centric enterprise.This doubt stimulated the analysis of the available sources in which numerous authors have taken up the topic of the customer and his strategic importance for supporting a wide range of businesses. I focus on five different business concepts that combine a qualitative approach to the customer. The article attempts to define the concept of customer-centricity, and I identify five different qualities that should be met by an organization so that it may call itself “customer-centric”. Wed, 30 Sep 2020 00:00:00 GMT http://hdl.handle.net/11089/38959 2020-09-30T00:00:00Z http://hdl.handle.net/11089/38958 Enhancing ethical behavior in online exams Bąkała, Anna; Bąkała, Marcin Online exams have become a common tool in the academic didactic process, as well as in most online courses in business. Taking exams in a remote location like home, using ICT tools, brings many challenges to both sides, the learner and the examiner. The aim of this article is to show the challenges in the context of ethical attitudes, trust, and respect for one another. Some results of a broader survey in the form of Computer Aided Web Interviews are presented to highlight students’ opinions and expectations, along with the results of personal interviews with academic teachers. In the final part of the article, recommendations are given. The importance of trust and systematic assessment of learners’ progress is emphasized. Wed, 30 Sep 2020 00:00:00 GMT http://hdl.handle.net/11089/38958 2020-09-30T00:00:00Z http://hdl.handle.net/11089/38957 Pieniądz jako towar fikcyjny – utopia liberalizmu według Karla Polanyiego Kozubowski, Jan This article concerns Karl Polanyi’s theory of money as a fictitious commodity and its importance for understanding liberal ideology. According to the Hungarian economist, money is not a commodity but a social relation between the debtor and the creditor. Therefore, the complete commodification of money is part of a liberal utopia, as it is associated with a counter-movement and an economic crisis, two processes that make impossible the constitution of a market society. The author analyzes the problem of counter-movement through the prism of Karl Mannheim’s theory of utopia and ideology. The final part of the article deals with the problem of economic crises, Polanyi’s views on the nature of economic breakdown are compared with contemporary reflection on the role of money in financial markets. Wed, 30 Sep 2020 00:00:00 GMT http://hdl.handle.net/11089/38957 2020-09-30T00:00:00Z http://hdl.handle.net/11089/38956 Odpowiedzialność egzystencjalna jako fundament odpowiedzialności w etyce społeczno-gospodarczej Mizdrak, Inga Purpose: On the one hand, the aim of this paper is to highlight the importance of responsibility in its rudimentary aspect. On the other, it reflects on the disquieting phenomena that occur in socio-economic practice which can be traced to various origins and which can lead to numerous deficiencies in public administration and business activities.Method: The study was carried out by analyzing the rudimentary aspects of responsibility from the ontological-ethical perspective.Results: It was established that individuals, who are a part of organizational structures, should not only recognize and fulfill various types of responsibility that result from a variety of tasks and goals but more importantly, they should acknowledge the existence of a core responsibility within the organization, which extends beyond legal acts and statutes. The complex nature of the issue of responsibility, as well as its ethical-social implications in the scope of ontological-existential debate, were recognized.Conclusions: The studies conducted show that responsibility plays a key role in defining modern management trends and socio-economic problems. The role of responsibility in business entities and public administration fulfilling tasks, goals and challenges is indisputable.Contribution to the discipline: The conducted analyses further clarify the nature and the basic function of responsibility both in the entity and in socio-economic relations. Wed, 30 Sep 2020 00:00:00 GMT http://hdl.handle.net/11089/38956 2020-09-30T00:00:00Z