Pokaż uproszczony rekord

dc.contributor.authorMinkwitz, Aleksandra
dc.date.accessioned2019-04-17T15:47:37Z
dc.date.available2019-04-17T15:47:37Z
dc.date.issued2018
dc.identifier.issn0867-5856
dc.identifier.urihttp://hdl.handle.net/11089/27871
dc.description.abstractThe aim of this article is to answer the question of whether social networking sites can be an effective source of data, useful in the context of local tourism planning. The first part of the article contains a presentation of the role of social media in the tourism industry, a synthetic discussion of the most common topics of research related to the use of social media in tourism, and also characteristic of the TripAdvisor social network, which is the subject of the study. The second part presents the results of a study conducted using the website, covering the 30 most popular hotels, restaurants and tourist attractions in Poznan. The results contain a comment about the risks associated with the analysis of this type of data, as well as possible future directions of research.en_GB
dc.language.isoenen_GB
dc.publisherWydawnictwo Uniwersytetu Łódzkiegoen_GB
dc.relation.ispartofseriesTuryzm/Tourism; 2
dc.rightsThis work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.en_GB
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0en_GB
dc.subjectsocial media in tourismen_GB
dc.subjectWeb 2.0en_GB
dc.subjectTripAdvisoren_GB
dc.subjectUGCen_GB
dc.subjectlocal tourism planningen_GB
dc.titleTripAdvisor as a source of data in the planning process of tourism development on a local scaleen_GB
dc.typeArticleen_GB
dc.page.number49-55
dc.contributor.authorAffiliationAdam Mickiewicz University in Poznan, Department of Tourism and Recreation
dc.identifier.eissn2080-6922
dc.referencesAYEH J.K., AU N., LAW R., 2013, “Do we believe in Trip Advisor?” Examining credibility perceptions and online travelers’ attitude toward using User-Generated Content, Journal of Travel Research, 52 (4), pp. 437-452.en_GB
dc.referencesBANERJEE S., CHUA A.Y.K., 2013, Reliability of reviews on the internet: The case of TripAdvisor, World Congress on Engineering and Computer Science, San Francisco.en_GB
dc.referencesBERTHON P.R. et al., 2012, Marketing meets Web 2.0, social media, and creative consumers: Implications for international marketing strategy, Business Horizons, 55 (3), pp. 261-271.en_GB
dc.referencesBRZEZIŃSKI S., JASIŃSKI M., 2014, Media społecznościowe w marketingu terytorialnym polskich miast, Marketing i Rynek, 3, pp. 9-17.en_GB
dc.referencesCHAN N.L., GUILLET B.D., 2011, Investigation of social media marketing: How does the hotel industry in Hong Kong perform in marketing on social media websites?, Journal of Travel & Tourism Marketing, 28 (4), pp. 345-368.en_GB
dc.referencesFOTIS J., BUHALIS D., ROSSIDES N., 2012, Social media use and impact during the holiday travel planning process, Paper presented at the 19th international conference on information and communication technologies in travel and tourism (ENTER), Jan 25–27, 2012, Helsingborg, Sweden.en_GB
dc.referencesHAYS S., PAGE S.J., BUHALIS D., 2013, Social media as a destination marketing tool: its use by national tourism organisations, Current Issues in Tourism, 16 (3), pp. 211-239.en_GB
dc.referencesHOWE J., 2009, Crowdsourcing: Why the power of the crowd is driving the future of business, Three Rivers Press, Nowy Jork.en_GB
dc.referencesKAPLAN A.M., HAENLEIN M., 2010, Users of the world, unite! The challenges and opportunities of Social Media, Business Horizons, 53 (1), pp. 59-68.en_GB
dc.referencesKRUCZEK Z., 2016a, Frekwencja w polskich atrakcjach turystycznych. Problemy oceny liczby odwiedzających, Ekonomiczne Problemy Turystyki, 35 (January), pp. 25-35, https://doi.org/10.18276/ept.2016.3.35-02.en_GB
dc.referencesKRUCZEK Z., 2016b, Frekwencja w atrakcjach turystycznych w latach 2011-2015, Polska Organizacja Turystyczna, Kraków–Warszawa.en_GB
dc.referencesKWOK L., YU B., 2013, Spreading social media messages on Facebook, Cornell Hospitality Quarterly, 54 (1), pp. 84-94.en_GB
dc.referencesLIU Z., SIGUAW J.A., ENZ C.A., 2008, Using tourist travel habits and preferences to assess strategic destination positioning: The case of Costa Rica, Cornell Hospitality Quarterly, 49 (3), pp. 258-281.en_GB
dc.referencesMCAFEE A., BRYNJOLFSSON E., 2012, Big data: The management revolution, Harvard Business Review, 90 (10), pp. 61–67.en_GB
dc.referencesMIGUÉNS J., BAGGIO R., COSTA C., 2008, Social media and tourism destinations: TripAdvisor case study, Advances in Tourism Research, 26 (28), pp. 26-28.en_GB
dc.referencesMUNAR A.M., JACOBSEN J.K.S., 2014, Motivations for sharing tourism experiences through social media, Tourism Management, 43, pp. 46-54.en_GB
dc.referencesO’REILLY T., 2005, What is Web 2.0, O’Reilly Media, https://www.oreilly.com/pub/a/web2/archive/what-is-web-20.html.en_GB
dc.referencesPHILLIPS P., MOUTINHO L., 2014, Critical review of strategic planning research in hospitality and tourism, Annals of Tourism Research, 48, pp. 96-120.en_GB
dc.referencesPOLAŃSKA K., WASSILEW A., 2015, Analizy big data w serwisach społecznościowych, Nierówności Społeczne a Wzrost Gospodarczy, 44 (4), pp. 117-128.en_GB
dc.referencesPUDEŁKO M., 2017, Prawdziwa historia Internetu (3rd ed.), Itstart, Warszawa.en_GB
dc.referencesSZROMNIK A., 2012, Marketing terytorialny, http://images.iformat.pl/195911E5EB/84EC0342-6DCD-4477-84F9-1BB7324257A8.pdf.en_GB
dc.referencesTripadvisor, 2018, Dochodzenie: kara więzienia za zamieszczanie fałszywych recenzji, https://pl.tripadvisor.com/TripAdvisorInsights/w4237.en_GB
dc.referencesUNWTO, 2017, Tourism Highlights 2017 Edition, https://www.eunwto.org/doi/pdf/10.18111/9789284419029.en_GB
dc.referencesXIANG Z., GRETZEL U., 2010, Role of social media in online travel information search, Tourism Management, 31 (2), pp. 179-188.en_GB
dc.referencesZAJADACZ A., 2017, Media społecznościowe w procesie planowania rozwoju turystyki w skali regionalnej, Ekonomiczne Problemy Turystyki, 1 (37), pp. 127-146.en_GB
dc.referenceshttps://www.alexa.com/siteinfo/tripadvisor.com.en_GB
dc.referenceshttps://www.alexa.com/siteinfo/yelp.com.en_GB
dc.referenceshttps://www.tripadvisor.com.en_GB
dc.referenceshttps://www.tripadvisor.mediaroom.com.en_GB
dc.contributor.authorEmailaleksandra.minkwitz@amu.edu.pl
dc.identifier.doi10.2478/tour-2018-0014
dc.relation.volume28en_GB


Pliki tej pozycji

Thumbnail

Pozycja umieszczona jest w następujących kolekcjach

Pokaż uproszczony rekord

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.
Poza zaznaczonymi wyjątkami, licencja tej pozycji opisana jest jako This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.