Travel Websites: A Relevant Source of Statistical Information?

Drozdowska, Marta; Duda-Seifert, Magdalena

dc.contributor.author	Drozdowska, Marta	en
dc.contributor.author	Duda-Seifert, Magdalena	en
dc.date.accessioned	2017-07-20T10:35:26Z
dc.date.available	2017-07-20T10:35:26Z
dc.date.issued	2017-05-13	en
dc.identifier.issn	0867-5856	en
dc.identifier.uri	http://hdl.handle.net/11089/22305
dc.description.abstract	This study explores the two most popular travel websites: TripAdvisor, based fully on the Travel 2.0 and UGC application; and Booking.com, which has developed as an online travel agency website but has also absorbed a modern UGC approach. Their content concerning accommodation in Wrocław was analysed and compared to the official tourist statistics provided by both the Central Statistical Office of Poland, and the Central Register of Hotels and Similar Establishments published by the Ministry of Sport and Tourism. The article aims at an evaluation of the reliability and completeness of the information provided over the internet: firstly from the point of view of a potential customer, secondly for its value for market research purposes. Although electronic word- of-mouth websites are designed both for consumers and suppliers, from a methodological perspective the article is based on a content analysis of tourism social media. The study also contributes to both academic research and the tourism industry by identifying some gaps in existing work and providing an agenda for the future.	en
dc.publisher	Lodz University Press	en
dc.relation.ispartofseries	Turyzm/Tourism;2	en
dc.rights	This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.	en
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/4.0	en
dc.subject	tourist social media	en
dc.subject	online travel agency	en
dc.subject	UGC	en
dc.subject	tourist accommodation	en
dc.subject	Wroclaw	en
dc.title	Travel Websites: A Relevant Source of Statistical Information?	en
dc.page.number	7-13	en
dc.contributor.authorAffiliation	Drozdowska, Marta - Warsaw School of Tourism and Hospitality Management, Warsaw, Poland	en
dc.contributor.authorAffiliation	Duda-Seifert, Magdalena - Wrocław University Institute of Geography and Regional Development Department of Regional Geography and Tourism, Wrocław, Poland	en
dc.identifier.eissn	2080-6922
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dc.contributor.authorEmail	Drozdowska, Marta - m.drozdowska@vistul.edu.pl	en
dc.contributor.authorEmail	Duda-Seifert, Magdalena - magdalena.duda-seifert@uwr.edu.pl	en
dc.identifier.doi	10.1515/tour-2016-0008	en
dc.relation.volume	26

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