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Can empathy lead to emotional exhaustion in teachers? The mediating role of emotional labor

dc.contributor.authorWróbel, Monika
dc.date.accessioned2016-04-14T11:26:46Z
dc.date.available2016-04-14T11:26:46Z
dc.date.issued2013
dc.identifier.issn1232-1087
dc.identifier.urihttp://hdl.handle.net/11089/17790
dc.description.abstractObjectives: The present study was designed to examine the links between empathy, emotional labor (both surface and deep acting), and emotional exhaustion as well as determine if emotional labor mediates the relationship between empathy and emotional exhaustion in teachers. It was assumed that emotional labor can take two opposite directions (positive mood induction and negative mood induction). Thus, the additional aim of the study was to analyze the mediating role of mood regulation strategies in the relationship between empathy and emotional exhaustion. Materials and Methods: A sample of 168 teachers from Łódź and its surroundings completed a set of questionnaires: Emotional Labor Scale; Mood Regulation Scales, Maslach Burnout Inventory, and Empathic Sensitivity Scale. Results: The results provided mixed support for the hypotheses indicating that both types of emotional labor, negative mood induction and emotional exhaustion were positively intercorrelated. Moreover, deep acting was a significant mediator in the relationship between empathy and emotional exhaustion. The analyzed link was also mediated by negative mood induction, whereas positive mood induction did not emerge as a significant mediator. Conclusions: The study provided insight into the role of empathy and emotional labor in the development of teacher burnout. It also confirmed that deep acting and negative mood induction mediate the relationship between empathy and emotional exhaustion in teachers.pl_PL
dc.language.isoenpl_PL
dc.publisherSpringer Viennapl_PL
dc.relation.ispartofseriesInternational Journal of Occupational Medicine and Environmental Health;4
dc.rightsUznanie autorstwa 3.0 Polska*
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/pl/*
dc.subjectBurnoutpl_PL
dc.subjectEmotional laborpl_PL
dc.subjectEmpathypl_PL
dc.subjectTeacherspl_PL
dc.titleCan empathy lead to emotional exhaustion in teachers? The mediating role of emotional laborpl_PL
dc.typeArticlepl_PL
dc.page.number581-592pl_PL
dc.contributor.authorAffiliationUniversity of Lodz, Institute of Psychologypl_PL
dc.identifier.eissn1896-494X
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dc.contributor.authorEmailmwrobel@uni.lodz.plpl_PL
dc.identifier.doi10.2478/s13382-013-0123-1
dc.relation.volume26pl_PL


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