Metodyczne aspekty projektowania systemu informatycznego w zakresie usług w regionie

Abstract

Studies preceding work on the concept of the computerized information system for management of services on a regional scale included analysis of the information system in the Department of Trade and Services, Municipal Office of Łódź, description of services supply on the example of repair and construction services in Wrocław administrative province, and analysis of the information system for management of welfare services in the region (also on the example of Wrocław administrative province). Researches carried out by the author revealed big similarities among information eystems concerning different types of services. Construction of many information systems for particular kinds of services does not seem to be quite justified since they will not allow for accomplishment of all tasks and functions in the field of managing services in the region. The specific naturo of regional administration where much necessary information, both input and output information, cannot be forecast as well as continuing process of delimitting powers of local authorities exclude a possibility of traditional designing of information systems starting with information requirements. In this connection it semms necessary to link together data appearing in different collections concerning different types of services. Such approach to designing of information system calls however, for application of different methodology in line with Which designing work should be started with construction of the data base structure and not with fixing of all information needs. Such a system will be based on information coming from the current recording, which will be supplemented by information from periodically organized simple surveys. This will provide a basis for determination of supply, demand and their mutual relationships in particular kinds of services within a given administrative province, which is a matter of fundamental importanoe for effective management of the service sector in a region.